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QNC Dispatch reefer and dry van truck dispatch service logoQNC Dispatch
How it works

How a truck dispatch service works, step by stepFrom first call to first load takes about a week.

Nothing is hidden. Here is exactly what happens, in order. Then what we send you every week, and what we handle after you deliver.

1

A free 30-minute call

We go through your truck, your lanes, when you want to be home, and what it really costs you to run a mile. You are not signing anything.

2

Your paperwork

MC and DOT numbers, W-9, insurance certificate, and a signed dispatch agreement. We do the broker setups for you.

3

You meet your dispatcher

One person. By name. Direct phone number and WhatsApp.

4

Your first load — you say yes first

We send you the load, the rate, the stops, and the pay terms. Nothing is booked until you agree.

Reporting

Reports that match the size of your business.

Most dispatch services give a fleet owner one number for everything. We give you the numbers that actually help you decide something.

One truck

A weekly report: loads booked, rates, revenue per mile, empty miles, and what we said no to and why.

Five or six drivers

One report per driver, plus one page for the whole fleet: revenue, average load, revenue per mile, empty miles, and days sitting.

You will know which truck earns you the most. And which one is quietly losing money.
The back office

Booking the load is the easy part.

Invoicing

We send your invoice the same day you deliver, with the BOL, the rate con, and any extra pay you earned. The broker pays you directly. Your money never comes to us.

Keeping your paperwork

We keep every rate con, BOL, POD, and invoice. If a broker argues about a load nine months later, you have the paper in two minutes.

When a broker pays you short

Sometimes a broker pays less than the rate con says and calls it an adjustment. Most drivers just accept it. We chase it in writing, with the paperwork attached.

Extra pay you earned

Detention, layover, TONU, lumper. We put it in writing from the first hour. You keep 100% of what we get back for you.

Insurance

We tell you what cover you actually need, not what an agent wants to sell you. We can introduce you to people we have worked with for years.

Not sure you need a dispatcher at all? Start with the difference between a dispatcher and a broker, then what dispatch costs.

Find out what your truck should really be earning.

Thirty minutes. Your lanes, your numbers. We tell you how much money you are leaving behind, and if it is not much, we will say that too.

No contract · No setup fee · Cancel any Friday
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